1477 Grove Street, San Francisco, CA 94117
Tel: (415) 563-0565 / Fax: (415) 738-2398


Duties and Responsibilities

Administrative Functions

Review menus prior to preparation of food.
Inspect special diet trays to assure that the correct diet is served to the resident.
Perform administrative requirements such as completing necessary forms, reports, etc., and submit to the Director of Food Services.
Coordinate dietary service with other departments as necessary.
Work with the facility's dietitian as necessary and implement recommended changes as required.
Ensure that all dietary procedures are followed in accordance with established policies.
Assist in standardizing the methods in which work will be accomplished.
Assume the authority, responsibility and accountability of Cook.
Ensure that menus are maintained and filed in accordance with established policies and procedures.
Assist in establishing food service production line, etc., to assure that meals are prepared on time.
Process diet changes and new diets as received from Nursing Services.
Others as deemed necessary and appropriate, or as may be directed.

Personnel Functions

Develop and maintain a good working rapport with inter-department personnel as well as with other departments within the facility to assure that food service can be properly maintained to meet the needs of the residents.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the department.
Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to the Director of Food Services.

Staff Development

Participate and assist in departmental studies and projects as assigned or that may become necessary.
Attend and participate in workshops, seminars, etc., as directed.
Attend and participate in annual HazCom, bloodborne pathogens, and TB in-service training programs.

Dietary Service

Prepare meals in accordance with planned menus.
Prepare and serve meals that are palatable and appetizing in appearance.
Serve food in accordance with established portion control procedures.
Prepare food for therapeutic diets in accordance with planned menus.
Prepare food in accordance with standardized recipes and special diet orders.
Prepare and serve bedtime snacks.
Be sure that appropriate equipment and utensils are provided with the resident's meal tray.
Review care plans to assure that current dietary information is consistent with foods served.
Prepare and serve substitute foods to residents who refuse foods served.

Safety and Sanitation

Prepare food in accordance with sanitary regulations as well as our established policies and procedures.
Ensure that safety regulations and precautions are followed at all times by all personnel.
Follow established Infection Control and Universal Precautions policies and procedures when performing daily tasks.
Assist/direct daily or scheduled cleaning duties in accordance with established policies and procedures.
Ensure that the department is maintained in a clean and safe manner by assuring that necessary equipment and supplies are maintained.
Report all hazardous conditions/equipment to the Director of Food Services immediately.
Report all accidents/incidents as established by department policies. Fill out and file reports as directed.
Assist in maintaining food storage areas in a clean and properly arranged manner at all times.
Dispose of food and waste in accordance with established policies.
Wear protective clothing and equipment when handling infectious waste and/or blood/body fluids.
Report missing/illegible labels or MDSs to the Director of Food Services.

Equipment and Supply Functions

Ensure that food and supplies for the next meal are readily available.
Assist in inventorying and storing in-coming food, supplies, etc., as necessary.
Recommend to the Director of Food Services the equipment and supply needs of the department.

Resident Rights

Maintain confidentiality of all pertinent resident care information.
Knock before entering a resident's room.
Review complaints and grievances and make necessary oral/written reports to the Director of Food Services. Follow facility's established procedures.


Assist in serving meals as necessary and on a timely basis.
Make only authorized food substitutions.
Assist in food preparation for special meals, for parties, etc.

Working Conditions

Works in well-lighted/ventilated areas. Atmosphere is warm for cooking.
Moves intermittently during working hours.
Is subject to frequent interruptions.
Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
Is subject to hostile and emotionally upset residents, family members, etc.
Communicates with the medical staff, nursing staff, and other department supervisors.
Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary.
Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
Attends and participates in continuing educational programs.
Is subject to injury from falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
Is subject to sudden temperature changes when entering refrigerator.
May be exposed to heat/cold temperatures in kitchen/storage area.
Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
Maintains a liaison with other department supervisors to adequately plan for dietary services/activities.
May be subject to the handling of and exposure to hazardous chemicals.


Must possess, as a minimum, a high school diploma and a valid California Food Handler's and or SERVSAFE Card.


One (1) year dietary experience in a hospital, skilled nursing care facility, or other related medical facility preferred (but not necessary).

Specific Requirements

Must be able to cook a variety of foods in large quantities.
Must be able to read, write, speak, and understand the English language.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must be knowledgeable of dietary procedures.
Must possess leadership ability and willingness to work harmoniously with other personnel.
Must be able to follow oral and written instructions.
Must maintain the care and use of supplies, equipment, the appearance of work areas, and perform regular inspections of food service areas for sanitation, order, safety and proper performance of assigned duties.
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing dietary practices.
Must not pose a direct threat to the health or safety of other individuals in the workplace.